It all started with Ryan Wright, sales. He did a great job and was very professional and communicated with me through the decision process. He laid out a plan that was customer focused and provided his personal commitment. Once the contract was signed, Joe immediately connected with me to finalize the plans and make some very helpful suggestions to improve the project. Jamie V, the project manager was amazing. He did exactly what he said he and the team were going to do and when. I never had to follow up and Jamie was very proactive in communication. Over the years I have completed many project, like room additions, kitchens, baths, basements, garages...but this is by far my best experience and most professional company I have worked with.
We needed to update our existing basement and could not have been happier that we chose Matrix to do the work. They took the time to consult with us as to our needs and arrived with a plan that encompassed all of our needs. Our project was made all of the more difficult because our basement includes a fully functional model railroad layout that could not be moved and the workers could not have been better in working around this obstacle. Daniel and Victor were two of the most hardworking and meticulous individuals that you could ever ask for. Their attention to detail was outstanding. They handled those inevitable issues that arose very professionally and kept us informed every step of the way. We could not have been more pleased with Matrix Basements
We have an older home (1940’s) with a long narrow basement making it a challenge to efficiently utilize the limited space that we have. Matrix was amazing. Their skilled team of experts exceeded our expectations in finding ways to maximize every inch of our little basement, transforming it into an inviting and multi-functional living space. Shawn oversaw the process from start to finish making sure everything came together and Jose’ used his multiple talents and attention to detail to create new and attractive usable spaces throughout. One half of the basement is a remodeled tool room and laundry area complete with tons of added storage. The other half of the basement is a beautiful entertainment center complete with a wine bar and a full bathroom with shower. The detail work required to transform our basement was no easy task but Shawn and Jose’ found a way a way to pull it all together. Thank you Matrix.
After years of ignoring our dated, dilapidated basement for anything but storage, we finally pulled the trigger on getting it updated. Thank goodness for Matrix! From the first day of their visit taking measurements, to the last day removing the lockbox, everyone we worked with was professional, highly skilled, and accepted all our mid-job adjustments to the plan with good grace and humor. Mark, Dan, Rolando, Andy and the whole crew--thank you for being as committed to our basement as we were! Instead of closing the door to the basement, we are now thrilled to visit a beautiful entertaining space, complete with viewing area, wet bar, and wine cellar. I would recommend Matrix to friends and acquaintances in a hearbeat.
Thanks, Matrix! We were hesitant to buy because of some rough experiences with other contractors. So glad we got over it. Jamie and his team are outstanding. I work from home, and they respected the times I needed to be on calls. They were professional, courteous, and their work is great. We had several change orders in the process--they all were easy. Love the turnkey model. And the fire protection in the walls. Again, we're so happy! Thanks for restoring our faith in companies like yours.
Quick and efficient. The team worked within the timeframe they estimated even during the worst of the winter weather. I got my theater room and sports bar while my wife got her gym/dance studio. Loved the customization options, especially the blackout ceiling which gives a modern touch and more openness to the entire space. Shout out to Oscar and Romero, they were very professional and went above and beyond. One small upgrade we would reconsider is better flooring. The vinyl faux wood floor panels did not keep the save warm or cushioned.
Our complete basement remodel project with Matrix was a great experience! We’re thrilled with our “new” basement and it was a seamless process from the first meeting to the final punch list! Drew was able to help us re-imagine the space, changing the “footprint” of the room and adding more accessible storage space. Mike helped finalize our plans and guide us in our decision making process selecting doors, hardware, trim, flooring and carpet. The coordination of the various tradesmen was done by Anthony, so the Matrix company eliminates the need for the homeowner to coordinate various sub-contractors - a definite plus! Our construction crew - Ramiro and Oscar - were outstanding! They were punctual, happy to answer any questions and had a great work ethic. They paid careful attention to their craftsmanship and the details that make our room look amazing. Jay was responsible for the minor issues and touch ups on our punch list. He was friendly, efficient and obviously well qualified in all trade areas. We’ve received many compliments on our basement remodel project and definitely recommend Matrix!
Matrix was excellent to work with. Dealing with the entire team was hassle free and overall enjoyable. Everyone was professional, courteous, and it is clear that they are experts at what they do. Our basement was unfinished and we decided to work with Matrix because of the high quality products they use, the fact that we only had to work with Matrix for plumbing, electrical, drywall, etc., and the excellent craftsmanship that the Matrix team provides. Jamie, the foreman for our project, answered all questions and handled all of the scheduling with ease. Matrix brought our vision of what we wanted to life and we highly recommend them to anyone looking to finish or remodel their basement. Thank you, Matrix team!
My experience with Matrix Basement System, Inc. was very pleasant and the contractors were very professional and courteous. Matrix in my opinion is a very trustworthy company and does everything in its power to satisfy their customers needs and request. I really appreciated the way all the Matrix contractors worked cohesively as a team and each member on the team did their part to make sure my project was completed on time. The small details makes a difference and the Matrix team really impressed me. I will call Matrix Basement System, Inc. for any future work I need and I will not hesitate recommending Matrix Basement System,Inc. to my family and friends.
Our basement space was transformed. It went from a 1970s era, concrete foundation for walls, extended storage space with unused walkout to the backyard, into a warm, inviting and livable hangout den with extra office space! We can't wait to have friends and family over for BBQs, using the basement in ways that were not possible before!! Anthony J. did a fabulous and efficient job organizing all of the various crews, each of which were highly professional and with expertise in their work. From the framers/drywallers, insulation sprayers, electrician and floor installers: each were very enthusiastic and timely in their part of the work. Peter and his construction crew -- especially -- were Rock Stars, and were enthusiastic and dedicated throughout. Their drywall, miter and soffit work were meticulous. We are very pleased with the outcome of our basement -- Thank you, Matrix!
We’re always upfront about the cost of our basement remodels, which is why we offer a free, in-home consultation before you commit to anything!