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We are very pleased with our finished basement, done by Matrix. The eight page packet that we were given at the beginning was very informative. Our sales rep, Brett Fleury, explained thoroughly each part of the project. Scot Coleman, our project manager, was extremely helpful. He kept us aware of everything that was happening. I knew that if I had a question or concern, he was just a text away. He was very prompt with a response. All of the workmen were friendly, courteous and professional. When each worker finished their task, I would see what they did and my response was, WOW! Very Impressed! I highly recommend Matrix!!