From start to finish the folks at Matrix Basement Systems did an outstanding job building out my unfinished basement. I am particularly pleased with the communications process using the Buildertrend site and communications with the job foreman Victor. I knew exactly what was going on in advance, and when I had questions the responses were prompt and detailed. Also, the quality of work was very good, the delays were minimal, and the only costs for change orders were things I added. I highly recommend Matrix!