We are very happy with our basement transformation. We started with a completely unfinished area, and now have a great family area, den, guest bedroom, bathroom and plenty of storage. We had a basic idea of what we wanted, but with the design help of Ryan we were able to come up with everything we were looking for and more. Next, Joe took over getting everything started and heading in the right direction. From then till finish we worked with Jamie who was excellent in all aspects from scheduling each part of the project to being always available to answer any questions that came up. Many times we texted him not thinking about what day or time of the day it was, and he always answered immediately. Each crew he assigned to do the various parts of the project was hard working, efficient, and very courteous. We would definitely recommend and use Matrix ourselves again if there is a future project. Thank you everyone at Matrix for a job well done, with a special thanks to Jamie who from first meeting to final visit made every effort to see that we were happy with every detail.