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4.9
152 reviews

Amazing Job!

We contracted Matrix Home Solutions to for our basement remodel. Wow! Truly an amazing job! The project was finished right on schedule. The project manager and his staff were extremely professional, helpful, and overall great. The end result was better than expected. Thank you Matrix!!!

Sales knowledge

Ali Mokachar the Design Consultant came to our house today. Answered all our questions and let us know what he could do for us. We will be replacing our tub. We had a great conversation. I am confident they will do an excellent job.

GREAT WORKMANSHIP

TIM AND TRAVIS FROM THE KALAMAZOO OFFICE REMOVED OUR TUB AND TILE AND INSTALLED A WALKIN IN SHOWER FOR US TODAY. THEY DID AN EXCEPTIONAL JOB. THEY CLEANED UP AFTER THEMSELVES AND THE BATHROOM LOOKS GREAT. COULDN'T BE HAPPIER. THEY WERE VERY POLITE AND PROFESSIONAL THEY GET 5 STARS PLUS ! THANK YOU FOR MY NEW SHOWER!.

Great experience!

It was great working with matrix for our basement finish. Everything was kept on track by our manager Ron. The entire process was smooth and quick. Even when there were issues, they were fixed promptly and correctly. Very happy we went with Matrix!

Basement finish

Outstanding!!! Every subcontractor was courteous, punctual, and a master at their area of expertise. My family is greatly impressed by the pride in workmanship of the workers and even going so far as to make suggestions that were not part of the initial plan and blueprint. The framers in conjunction with the HVAC, plumber, and electrician moved and rearranged ductwork and plumbing and provided thin disc like ceiling lighting all of which gave us an additional 6 inches of cringe height in the finished basement. Ron did a great job communicating with us and the subcontractors so that the work was done efficiently and as planned. I recommend this company with 5 out 5 stars without hesitation or reservation for any basement or bathroom remodeling you may be planning.

New basement bathroom

Matrix was great to work with. Anytime I had a question about anything I could either use the app or reach out to our project manager Ron and would have a quick response. The day they quoted the job being done and actual finish date was with 2 days which I feel is impressive since we they had to run rip up the basement foundation floor to run all new plumbing. Working with their trades team was great, one in particular was Jeremy the electrician who would text me the night before and give me an ETA on when he would be there, which we appreciate with different work schedules. Would definitely recommend matrix to anyone looking to have work done.

Awesome Work

We really wanted to make this the perfect entertaining and family space in our home and from the start the team of individuals from Ron the project manager to the carpentry team of Grant & Neil to Jeremy the electrician just a bunch of really experienced and awesome people to work with, answering questions, and making sure I was satisfied every step of the way. The basement turned out beautifully and I look forward to the family fun and events for years to come. Would definitely recommend the Matrix team for your next home remodel.

Basement Review

Beautiful work . I love how our basement was finish! I definately had an awesome experience. My family loves our basement and our kids too!

Very satisfied

I have nothing but great things to say about our experience working with Matrix Home Solutions. The process was smooth from the very beginning. Everything went up very quickly and we are very happy with the speediness and quality of the work. The framing guys were great by ensuring what went up met what we were looking for. Gerardo was one of the hardest workers I’ve ever seen not only with this project but in general. He came to do the walls, doors, trim, etc. He went above and beyond what we could have imagined. Gerardo was very clear on what his plans were for his work, gave me education on what looks best based on his experience, and always encouraged us not to be shy about pointing things out if they needed to be touched up because he truly wanted customer satisfaction (even if it created more work for him.) He was incredibly respectful coming into our home, very approachable, and professional. Thank you, Gerardo, for everything! Your hard work really made the whole thing come together at the very end! Finally, Rick the field manager! Rick was amazing to work with! He was always looking out for the best interest of the customers. Rick came frequently to check status of the project while ensuring everything was meeting our desires. Rick was always clear on communication and getting back to us with whatever questions we had. He was very dependable and always went above and beyond in his work. He was flexible with and changes we threw at him and always encouraging us to share our thoughts. Rick is incredibly professional, has a lot of knowledge, experience, and thought outside of the box. I also appreciate that he was able to look at things and catch the original plans and how it may impact our home life moving forward. For example, thinking about us and how we would move furniture back into the living space and offering to order a wider door to make our lives easier to do that. Rick was always looking to make things better and more efficient. There were things that Rick did not have to do for us but was more than willing and we truly could not have asked for a better filed manager to work with. Thank you to everyone who came to complete our dream basement! We are very glad we used Matrix Home Solutions to complete this project.

Fantastic

Our experience with Matrix was fantastic from start to finish. To begin we met with one of their sales reps, Jeremey, and he came to our house for a free quote and design layout. The attention Jeremy gave to our vision for the basement was precise to every detail. By the time our quote was finished we knew exactly what it would look like, and the total price. It was incredible to actually see what we would be paying for in its entirety before ever spending a cent. And YES, the actual finished product is EXACTLY what the initial design layout showed!! As for the actual project, our Field Manager Rick was amazing!! He oversaw everything from the first framed wall, until the final doorknob was installed. Consistent communication whenever questions or changes occurred, along with multiple site visits each week, ensured that we were never out of the loop or left to guess about where our project was, or who would be coming each day. We even made a few changes at different points of construction, and Rick communicated with the crews and everything proceeded without delay. Our experience, which as stated before was fantastic from start to finish, is a direct reflection of Rick and his efforts. In short, you could not find a better company to put your faith and trust in to get your basement done correctly, with quality and professionalism. We are beyond happy to know that we will enjoy our new basement for years to come!!

12 Month 0% Interest No Payments then 5.99% for 120 months¹

Find out how you can get the remodel of your dreams if paid in full! Interest is billed during promo period but will be waived if the amount financed is paid in full before the promo period expires.

4.9 out of 5
based on 152 Reviews
Basements Finished Since 2009
Matrix Basement Systems BBB Business Review
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Chicago

  • 3050 North Kennicott Ave, Arlington Heights, IL 60004
  • (888) 810-0709

Michigan

  • 41303 Concept Dr., Plymouth, MI 48170
  • (888) 315-1737