Are you an existing Matrix customer? Call us here for help with your current project - Customer Service Line (888) 594-8844
We really wanted to make this the perfect entertaining and family space in our home and from the start the team of individuals from Ron the project manager to the carpentry team of Grant & Neil to Jeremy the electrician just a bunch of really experienced and awesome people to work with, answering questions, and making sure I was satisfied every step of the way. The basement turned out beautifully and I look forward to the family fun and events for years to come. Would definitely recommend the Matrix team for your next home remodel.
Beautiful work . I love how our basement was finish! I definately had an awesome experience. My family loves our basement and our kids too!
I have nothing but great things to say about our experience working with Matrix Home Solutions. The process was smooth from the very beginning. Everything went up very quickly and we are very happy with the speediness and quality of the work. The framing guys were great by ensuring what went up met what we were looking for. Gerardo was one of the hardest workers I’ve ever seen not only with this project but in general. He came to do the walls, doors, trim, etc. He went above and beyond what we could have imagined. Gerardo was very clear on what his plans were for his work, gave me education on what looks best based on his experience, and always encouraged us not to be shy about pointing things out if they needed to be touched up because he truly wanted customer satisfaction (even if it created more work for him.) He was incredibly respectful coming into our home, very approachable, and professional. Thank you, Gerardo, for everything! Your hard work really made the whole thing come together at the very end! Finally, Rick the field manager! Rick was amazing to work with! He was always looking out for the best interest of the customers. Rick came frequently to check status of the project while ensuring everything was meeting our desires. Rick was always clear on communication and getting back to us with whatever questions we had. He was very dependable and always went above and beyond in his work. He was flexible with and changes we threw at him and always encouraging us to share our thoughts. Rick is incredibly professional, has a lot of knowledge, experience, and thought outside of the box. I also appreciate that he was able to look at things and catch the original plans and how it may impact our home life moving forward. For example, thinking about us and how we would move furniture back into the living space and offering to order a wider door to make our lives easier to do that. Rick was always looking to make things better and more efficient. There were things that Rick did not have to do for us but was more than willing and we truly could not have asked for a better filed manager to work with. Thank you to everyone who came to complete our dream basement! We are very glad we used Matrix Home Solutions to complete this project.
Our experience with Matrix was fantastic from start to finish. To begin we met with one of their sales reps, Jeremey, and he came to our house for a free quote and design layout. The attention Jeremy gave to our vision for the basement was precise to every detail. By the time our quote was finished we knew exactly what it would look like, and the total price. It was incredible to actually see what we would be paying for in its entirety before ever spending a cent. And YES, the actual finished product is EXACTLY what the initial design layout showed!! As for the actual project, our Field Manager Rick was amazing!! He oversaw everything from the first framed wall, until the final doorknob was installed. Consistent communication whenever questions or changes occurred, along with multiple site visits each week, ensured that we were never out of the loop or left to guess about where our project was, or who would be coming each day. We even made a few changes at different points of construction, and Rick communicated with the crews and everything proceeded without delay. Our experience, which as stated before was fantastic from start to finish, is a direct reflection of Rick and his efforts. In short, you could not find a better company to put your faith and trust in to get your basement done correctly, with quality and professionalism. We are beyond happy to know that we will enjoy our new basement for years to come!!
My husband and I purchased our home summer of last year. Our baby was due in Dec and we were going to have a bunch of family come and stay a month with us. So we needed our unfinished basement complete. We got quotes everywhere and some were good quotes but not close to the deadline when our family would be here to enjoy. We came across Matrix we saw Jeremy first, who came in to our home to help us put on paper what we had envisioned for our basement. Personally I did not think it would come to life the way the digital print was shown. But man, I was wrong! It came out BETTER! The whole staff and contractors were amazing, courteous, and fast! Neo and Grant were our favorite contractors that worked on our basement. And Ron ensured everything on the blueprint was completed from the biggest thing to the smallest detail in our basement! He even did some of the work himself. Ron listened to our ideas and concerns and made it all happen! We are beyond happy that they finished this project for us! We couldn’t of picked a better company for the job! We will be recommending Matrix to our friends!
Diving into a basement project is scary!! It is a lot of money and a lot of time. I am so happy I selected to use Matrix. My project manager was Ron. His attention to detail and timeliness was exceptional. I am so glad I had a project manger and I didn't need to be one. The basement project turned out exactly what I imagined. I now have a space for my family to expand into and enjoy so leisure time! We love spend time in our new basement!! The walls, trim, window, floor, doors, lights, HVAC, and all the other items were done to perfection!
We had a great experience with Matrix and we are very happy with the end result. The team that took our project from start to finish was very thorough and always ready to answer any questions or discuss any adjustments to our timetable. They were extremely accommodating and always pleasant to work with. Specifically Suzy our scheduler, Jim our Carpenter, and Ron our Project Manager did great jobs for us and made sure we were satisfied with the process throughout. I would recommend Matrix to anyone looking for basement finishing.
Hearing about the hassles of a bathroom remodel and how expensive it is had obscured the possibility of doing one. I saw an Ad with Matrix and decided to give it a try. I’m glad I took a leap of faith because the process was easy and work done was amazing! Jesse and Ron did an amazing job! Left my wife and myself speechless! Clean, professional and very respectful of our home. We love our new bathroom !
From our first meeting with Jeremy, where we shared our dreams & crazy basement wish list, to our many chats with Anthony the head carpenter who would give us daily updates on what was happening next, and then our final walk through with Ron, where he walked with. to answer any questions we had and ensured all our needs were met... our time with Matrix has been absolutely wonderful! The project was a big undertaking, but everyone that played a part in our remodel was polite and extremely patient with us. That includes Susie at their office, as she always ensured someone followed up with us when we e-mailed any questions about the project. I would give these guys a 10 out of 10, and I would highly recommend them to any family members or close friends if they were doing some remodeling. Super excited to start using our basement!!!
Extremely pleased with the high quality work done by Matrix. I bought my home in summer of 2021 and the basement was unfinished. Spent close to 4-5 months getting quotes from different companies and contractors. Either the quote was too high or the background reviews threw me off. A friend of mine got his basement work finished with Matrix and he recommended them to me. It was very easy working with Matrix from the start. The sales rep went through detailed design, pricing options and helped come up with a reasonable quote. From there on, it was very transparent and simple process. I changed some specs (solid core doors instead of hollow core, locks instead of plain door knobs) and it was reflected in the next CAD design. Marcus was the project manager assigned for my basement work. Very helpful and nice person. For an extra HVAC vent addition and couple of recessed lights addition, he did not charge extra. The guys would clean up the basement and take out the trash almost every day they would come and do some major work. I had some extra items (old carpets, blinds, floor wood panels) from the previous home owner who had left those in the basement. Matrix team gladly took those out as well. Towards the end of the project, there were some outstanding items and the project got delayed by 2 days. Chad (one of the co-owners) personally stepped in to ensure work completed within 2 days after the scheduled completion date. There were a few outstanding items and Chad ensured they were completed via service orders after the project was completed. All in all, I got a high quality work and finished basement looks extremely nice, and appealing. 5 stars and two thumbs-up to matrix !!!